Generating and Viewing QC Sense Reports

You can generate reports based on the data collected by QC Sense. For example, to examine the user experience, you can generate reports on the following:

• all operations performed by a specific user

• transactions of a specific type for all users, such as creating a requirement or clicking the Login button

• transactions longer than a set amount of time

• compare users who are experiencing different levels of performance

After you generate a report, you can print the report.

The following types of reports are available:

• Client reports. Based on data collected by the QC Sense client monitors. Reports provide information from the user experience perspective, representing user operations in the ALM user interface.

• Server reports. Based on data collected by the QC Sense server monitors.

  • Represent server activities invoked by user operations.

  • Server reports on general server activity.

• Database table reports. Enable you to access information in the QC Sense schema tables using standard SQL syntax.

To generate and view reports:

1. In Site Administration, select Tools > QC Sense > Reports. The Login to <server> dialog box opens.

2. Enter login credentials for a site administrator user and click OK. The QC Sense Report page opens.

3. Click a report link. In the login window that opens, enter login credentials for a site administrator user.

   Note: You can grant permissions to additional users who are not site administrators by configuring the QC_SENSE_REPORTS_USERS parameter in the Site Configuration tab in Site Administration. For more information, see Setting ALM Configuration Parameters.

4. In the report viewer, enter parameters to define the scope of the report you want to generate.